1. Account Eligibility & Verification
By opening an account on UpholdInvest, you represent and warrant that you satisfy the following eligibility criteria:
Verification Obligations: You agree to provide true, accurate, and complete identification data (including government ID, selfie verification, and TIN/SSN) as required by international Anti-Money Laundering (AML) and Know Your Customer (KYC) laws.
2. Scope of Financial Services
UpholdInvest provides multi-asset financial tools allowing users to convert, hold, send, and trade digital assets, fiat currencies, and equities.
- Multi-Asset Platform: Trade seamlessly between fiat money, digital assets, and precious metals in real time.
- Peer-to-Peer Transfers: Instant transfer of value to registered email addresses across global regions.
- Automated Recurring Transactions: Configure scheduled buys, portfolio rebalancing, and recurring investments.
3. Pricing, Spreads & Network Fees
UpholdInvest operates on a transparent pricing model. Fees and spreads are calculated and displayed prior to order confirmation:
| Transaction Type | Fee / Spread Model | Processing Time |
|---|---|---|
| Fiat Deposits (ACH / Bank) | Free ($0) | 1 - 3 Business Days |
| Crypto-to-Crypto Swaps | 0.9% - 1.8% Spread (Asset-dependent) | Instant |
| Debit / Credit Card Buys | 2.49% Processing Fee | Instant |
| Blockchain Withdrawal | Variable Network/Gas Fee | Network Dependent |
4. Prohibited Activities
You agree not to use UpholdInvest services for any illegal or restricted activities, including:
5. Account Security & Two-Factor Authentication
You are responsible for maintaining the confidentiality of your account credentials, including your password, 2FA authenticator tokens, and recovery keys.
6. Suspension & Account Termination
UpholdInvest reserves the right to suspend or terminate your access to the platform at any time if we reasonably suspect fraudulent activity, legal non-compliance, or a breach of these Terms of Service.
7. Warranties & Limitation of Liability
Provided “As Is” and “As Available”
To the maximum extent permitted by applicable law, UpholdInvest disclaims all implied warranties of merchantability, fitness for a particular purpose, or uninterrupted service uptime. In no event shall UpholdInvest be liable for indirect or consequential trading damages.
8. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of New York for US residents, and the laws of the Bahamas for Rest of World residents. Any dispute arising out of or relating to these Terms shall be resolved via binding arbitration.
9. Legal Notice & Support Contact
For questions regarding this agreement or legal compliance inquiries, please contact our legal team:
Contact Legal Office (legal@upholdinvest.com)